New Signage, Same Trusted Partners
Here, you'll find answers to frequently asked questions, helpful support guides, and detailed information. At Texas Partners Bank, our commitment to providing exceptional service remains steadfast, and we're here to assist you every step of the way.
Explore the resources below to discover how we continue to prioritize your financial needs and goals.
Service Resource Guide
We're here to help—use this guide as a resource to make the most of our services.
Capabilities Brochure
Discover all the solutions and services available to you.
Merger Timeline
Learn each milestone in the Texas Partners Bank company timeline.
Frequently Asked Questions
Can I use any Financial center location?
Yes, you can bank with us at any of our financial center locations in San Antonio, Austin, New Braunfels, Kerrville, Fredericksburg, and Bandera.
Will any location and hours change?
No, all locations and operating hours will remain the same.
Where can I follow you for updates?
Follow us on Texas Partners Bank's social pages below or here on the www.texaspartners.bank website.
How will I see Texas Partners Bank branding?
Your account statements and other communications list Texas Partners Bank. Any reissued debit cards, whether lost, stolen, or expired, will feature Texas Partners Bank branding. Additionally, newly issued checks will also display the Texas Partners Bank branding.
Where can I find after-hours support?
Contact Us
Our after-hours account helpline is available Monday through Friday from 5:00 p.m. to 11:00 p.m. CST and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. CST. Please call 1-800-814-4976 to reach the helpline.
Digital Banking
Access your account anytime using your Texas Partners Bank mobile app or by visiting our online banking portal.
Online Inquires
You are welcome to submit a message to us, and we will respond on the next open business day.